This process can be utilized in the following aspects of the practice:

Statistical Performance: Evaluates the practice's statistical performance to industry best practice standards. Comparisons can include the following: charges, adjustments, revenues, expenses, gross/net collection percentages, and account receivable analysis.

Staff Performance: Includes benchmarking with industry best practices to determine performance goals for office staff. Office functions analyzed can include number of daily calls processed (incoming and outgoing), medical record management system (volume and efficiency), and appointment scheduling. Provides gap analysis and specific performance targets for you and your staff.

Physician Performance: Includes benchmarking with industry best practices to determine performance goals for physicians. Analyzes patient volume, physician productivity, and overall practice performance in relation to similar practices across the nation.